TERMS & CONDITIONS
Legal Information
TERMS & CONDITIONS
Effective Date: 22/03/2026
Business Name: Nova Nest AU
Website: novanestau.com
Contact Email: help.novanestau@gmail.com
1. Overview
These Terms & Conditions govern your use of the Nova Nest AU website and the purchase of our products.
By accessing or using our website, you agree to be bound by these Terms.
2. Products & Services
Nova Nest AU offers products for sale through our website.
We make every effort to ensure that:
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Product descriptions are accurate
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Images reflect the product as closely as possible
However, we do not guarantee that all descriptions, images, or other content are completely error-free.
3. Pricing & Payments
All prices are listed in Australian Dollars (AUD) and include GST where applicable.
Payments are securely processed through Stripe.
We reserve the right to:
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Change prices at any time
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Correct pricing errors
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Cancel orders affected by pricing inaccuracies
4. Orders
By placing an order, you agree that:
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All information provided is accurate and complete
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You are authorised to use the payment method
We reserve the right to:
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Refuse or cancel any order at our discretion
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Limit quantities per customer
If an order is cancelled, you will be notified and refunded where applicable.
5. Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy.
We are not responsible for delays caused by:
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Australia Post or other carriers
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Incorrect shipping information
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External factors outside our control
6. Returns & Refunds
Our returns and refunds are handled in accordance with the Australian Consumer Law.
Nothing in these Terms excludes your rights under Australian law.
A separate Refund & Returns Policy may apply and should be read alongside these Terms.
7. Accounts & Memberships
If you create an account:
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You are responsible for maintaining the confidentiality of your login details
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You are responsible for all activity under your account
We reserve the right to suspend or terminate accounts if misuse or suspicious activity is detected.
8. Loyalty Program
Nova Nest AU may offer a loyalty or rewards program.
By participating, you agree that:
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Points and rewards have no cash value
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Rewards may be modified or discontinued at any time
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Misuse of the program may result in termination of your account or rewards
9. Intellectual Property
All content on this website, including:
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Branding
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Logos
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Images
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Text
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Design elements
is the property of Nova Nest AU and may not be copied, reproduced, or used without permission.
10. Website Use
You agree not to:
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Use the website for unlawful purposes
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Attempt to interfere with the website’s functionality or security
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Use our content without permission
11. Limitation of Liability
To the extent permitted by law:
Nova Nest AU is not liable for any indirect, incidental, or consequential damages arising from:
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Use of our website
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Purchase or use of our products
However, nothing in these Terms excludes or limits your rights under the Australian Consumer Law.
12. Third-Party Services
We may use third-party services including:
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Stripe (payments)
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Google Analytics (analytics)
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Meta Platforms and TikTok (advertising)
We are not responsible for the practices or policies of these third parties.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon being published on the website.
15. Governing Law
These Terms are governed by the laws of Australia.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact: