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Last updated: October 2025

 

At Nova Nest AU, we’re committed to making our website, products, and services accessible to everyone — including people with disabilities.

 

Our Commitment

 

We believe self-care, home comfort, and scent should be experiences everyone can enjoy. That’s why we’re continually working to improve the accessibility and usability of our website and digital content, following best practices under the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible.

 

What We’re Doing

 

To ensure an accessible experience for all visitors, we aim to:

 

Maintain readable text and clear contrast throughout our website.

 

Provide alt text for product and decorative images.

 

Ensure our site can be navigated by keyboard or screen reader.

 

Keep forms, checkout pages, and contact options accessible to assistive technologies.

 

Regularly review and update our site design and code for accessibility compliance.

 

 

Ongoing Effort

 

Accessibility is an ongoing process. We’re continually testing and refining our website to improve access for all users and welcome feedback to help us do better.

 

Feedback & Support

 

If you experience any difficulty accessing content on our website or notice something that could be improved, please let us know. We take accessibility feedback seriously and will respond as soon as possible.

 

📧 Email: help.novanestau@gmail.com

📍 Business Name: Nova Nest AU

🇦🇺 Location: Wollongong, NSW, Australia

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Accessibility Statement

This statement was last updated on [enter relevant date].

We at [enter organization / business name] are working to make our site [enter site name and  address] accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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